As you prepare for your upcoming trip, please be aware that the County of Kaua‘i has announced new requirements related to COVID-19 for inbound travelers. Please review the requirements before you depart for your upcoming vacation to Hanalei Bay Resort.
As you prepare for your upcoming trip, please be aware that the County of Kaua‘i has issued travel restriction proclamations and your upcoming reservation falls into one of three categories:
If you are unsure of what category you fall into, please reference the travel flow-chart by clicking here.
Please note: If you elect not to participate in either the EMQ (Resort Bubble) or Safe Travels programs you will be subject to the full 10-day quarantine without a post-travel testing opportunity and will not be able to stay at Hanalei Bay Resort. Additionally, we have received inquiries regarding potential exemptions from quarantine for those who have had the vaccine. At this time, the vaccine does not exempt anyone from quarantine in the State of Hawai’i.
Checking-In at the Resort
Upon arrival at the Resort, a Guest Service Agent will ensure that the Terms of Registration have been accepted. You will be asked to provide documentation proving your eligibility to stay at Hanalei Bay Resort (i.e. your travel itinerary, your negative test results, etc.), as well as sign a written confirmation stating that neither you nor anybody in your party are subject to a 10 -day quarantine. Once the registration form has been completed and verification that no one in your party is subject to the 10-day quarantine, you will be checked-in. If you or anyone in your party are subject to the full 10-day quarantine, you will not be able to check-in. If you are concerned you will not be able to meet the requirements listed above, we encourage you to make alternative reservations as a precaution.
In compliance with CDC and State recommendations, we are asking all Owners and Guests to wear facial coverings and maintain social distancing when entering common areas of the Resort. We also encourage you to use the hand sanitizer stations that have been placed throughout the property. Large gatherings in common areas are not permitted. Should you desire more space to entertain family and friends, we are available to recommend local parks in the area.
If you experience a delay or disruption during your travels and need to speak to the Front Desk to make arrangements for late check-in, please call (808) 826-6522. Again, as Government policies continue to evolve surrounding travel to and between the Hawaiian Islands, please ensure you stay up-to-date on the latest at https://hawaiicovid19.com/.
Thank you for choosing Hanalei Bay Resort as your vacation destination. We look forward to welcoming you soon.
IMPORTANT: Before you travel, we encourage you to perform a self-assessment COVID-19 health screen. If you or any persons in your travel party are experiencing any flu-like symptoms associated with COVID-19 including fever, chills, cough, shortness of breath, fatigue, muscle ache or pain, sore throat or new loss of taste or smell or if you or anyone in your travel party have been exposed or in close contact with anyone who has been diagnosed with COVID-19, please follow the recommendations of public health officials and stay home. For additional information concerning COVID-19 or a self-assessment COVID-19 health screening, please refer to Centers for Disease Control and Prevention on their website. We reserve the right to restrict resort access for any persons experiencing or exhibiting any coronavirus or flu-like symptoms.
COVID-19 WARNING: Our resort is a lodging facility. Please consider that there is an inherent risk of exposure to COVID-19 or other infectious diseases in any place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and in some cases, death. According to the Centers for Disease Control and Prevention, EVERYONE IS AT RISK of contracting COVID-19. Older adults and those with underlying medical conditions are especially vulnerable. Although we have implemented recommended practices to promote the health and safety for all of our timeshare owners, guests and employees, we cannot ensure 100% or be held liable that our premises are free from contagions, whether caused by us or any of our guests or employees. By voluntarily entering and being present at our resort facilities, you (and each person in your travel party) acknowledge and agree to accept complete and sole responsibility of the inherent risks associated with potential or actual exposure to infectious disease contagions.