Important Information to Ensure Your Wellbeing

Aloha! The State of Hawai‘i Safe Travels Hawai‘i Program is a multilayered process designed to mitigate the spread of COVID-19 in our community from transpacific and inter-island visitors arriving at airports/ports across the Islands.

For anyone planning travel to or between the Hawaiian Islands, it is important to be aware of the new and enhanced State of Hawai‘i Safe Travels Hawai‘i Program entry requirements prior to departure. All information can be found by visiting the Hawai‘i Safe Travels website.

Individuals fully vaccinated in the U.S. (or its territories) may bypass the state quarantine mandate without a pre-travel COVID-19 test. Fully vaccinated persons must have completed the recommended vaccine dosage at least 14 days prior to arrival date. Beginning the 15th day after the final vaccine dose, travelers must upload their proof of vaccine record to the Hawaii Safe Travels portal, print an actual copy, and hand carry the confirmation of the submission prior to departure to Hawaii from the U.S. (or its territories).

Individuals without full vaccination, may bypass the state quarantine mandate with a pre-travel Covid-19 test. The pre-travel Covid-19 test must be provided by a Trusted Testing and Travel Partner no more than 72 hours before beginning the flight to Hawaii. Travelers must upload their proof of negative Covid-19 test result to the Hawaii Safe Travels portal, print an actual copy, and hand carry the confirmation of the submission prior to departure to Hawaii from the U.S. (or its territories).

All other trans-Pacific travelers (not fully vaccinated and no pre-travel Covid-19 test) must quarantine for 10 days upon arrival in Hawaii.

PLEASE NOTE:

Anyone who chooses not to participate in the State of Hawai’i Safe Travels Hawai‘i Program is subject to the 10-day quarantine upon arrival. If you are subject to the 10-day quarantine, you will be unable to check-in at Hanalei Bay Resort. 

CHECKING-IN AT THE RESORT

• Upon arrival at the Resort, you will be asked to provide documentation proving that all persons in your party are not subject to quarantine (i.e. your QR CODE from the Safe Travels Account indicating Negative). Once the registration form has been completed and verification that no one in your party is subject to quarantine, you will be checked-in.
• If you or anyone in your party arrive with positive or pending test results, you will not be able to check-in. If you are concerned your test results might be positive or pending prior to your arrival at the Resort, we encourage you to make alternative reservations as a precaution.
• In compliance with CDC and State recommendations, we are asking all Owners and Guests to wear facial coverings and maintain social distancing when entering common areas of the Resort. We also encourage you to use the hand sanitizer stations that have been placed throughout the property. Large gatherings in common areas are not permitted. Should you desire more space to entertain family and friends, we are available to recommend local parks in the area.
• If you experience a delay or disruption during your travels and need to speak to the Front Desk to make arrangements for late check-in, please call (808) 826-6522. Before you travel, please review the Hawai’i State Department of Health’s website for additional guidance by clicking here.

Mahalo for choosing Hanalei Bay Resort as your vacation destination. We look forward to safely welcoming you and hope you enjoy all Kaua’i has to offer.

IMPORTANT: Before you travel, we encourage you to perform a self-assessment COVID-19 health screen. If you or any persons in your travel party are experiencing any flu-like symptoms associated with COVID-19 including fever, chills, cough, shortness of breath, fatigue, muscle ache or pain, sore throat or new loss of taste or smell or if you or anyone in  your travel party have been exposed or in close contact with anyone who has been diagnosed with COVID-19, please follow the recommendations of public health officials and stay home. For additional information concerning COVID-19 or a self-assessment COVID-19 health screening, please refer to Centers for Disease Control and Prevention on their website. We reserve the right to restrict resort access for any persons experiencing or exhibiting any coronavirus or flu-like symptoms.

COVID-19 WARNING:  Our resort is a lodging facility. Please consider that there is an inherent risk of exposure to COVID-19 or other infectious diseases in any place where people are present.  COVID-19 is an extremely contagious disease that can lead to severe illness and in some cases, death.  According to the Centers for Disease Control and Prevention, EVERYONE IS AT RISK of contracting COVID-19.  Older adults and those with underlying medical conditions are especially vulnerable.  Although we have implemented recommended practices to promote the health and safety for all of our timeshare owners, guests and employees, we cannot ensure 100% or be held liable that our premises are free from contagions, whether caused by us or any of our guests or employees.  By voluntarily entering and being present at our resort facilities, you (and each person in your travel party) acknowledge and agree to accept complete and sole responsibility of the inherent risks associated with potential or actual exposure to infectious disease contagions.