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EFFECTIVE 3/31/21:

As you prepare for your upcoming trip, please be aware that the County of Kaua‘i has announced new requirements related to COVID-19 for inbound travelers. Please review the requirements before you depart for your upcoming vacation to Hanalei Bay Resort.

An Important Update to Ensure Your Wellbeing

4/5/2021 Update:

Kaua’i to Rejoin

State of Hawai’i Safe Travels Hawai‘i Program

starting April 5, 2021

Aloha! The State of Hawai‘i Safe Travels Hawai‘i Program is a multilayered process designed to mitigate the spread of COVID-19 in our community from transpacific and inter-island visitors arriving at airports/ports across the Islands.

For anyone planning travel to or between the Hawaiian Islands, it is important to be aware of the new and enhanced State of Hawai‘i Safe Travels Hawai‘i Program entry requirements prior to departure. All information can be found by visiting the Hawai‘i Safe Travels website.

PLEASE NOTE:

Anyone who chooses not to participate in the State of Hawai’i Safe Travels Hawai‘i Program is subject to the 10-day quarantine upon arrival. Hanalei Bay Resort is not a quarantine facility. If you are subject to the 10-day quarantine, you will be unable to check-in at Hanalei Bay Resort. At this time, the vaccine does not exempt anyone from quarantine in the State of Hawai’i.

STEP 1

REGISTRATION WITH SAFE TRAVELS HAWAI‘I PROGRAM

  • Prior to your departure, if you are an adult (age 18 years or older) you will need to create an online user account and register with the State of Hawai‘i Safe Travels Hawai‘i program.
  • Once you create your Safe Travels Hawai‘i account and prior to departure, you will need to enter your travel information and details for each leg of your trip on the program’s application form. The names and travel information for each child/children traveling with a registered adult will also need to be included.
  • Upon completion of your registration, you will receive a QR code for each leg of your trip.
  • If you have questions, please visit Safe Travels Hawai‘i Help website.

STEP 2

PRE-TRAVEL TESTING

  • All transpacific and inter-island travelers ages five (5) and older are required to take a Nucleic Acid Amplification Test (NAAT) from a certified Clinical Laboratory Improvement Amendment (CLIA) lab in order to bypass the State of Hawai‘i’s 10-day mandatory quarantine.
  • The State of Hawaiʻi will ONLY accept test results from TRUSTED TESTING AND TRAVEL PARTNERS. A complete list of approved testing partners can be found HERE.
  • The test must be taken no more than 72 hours before your flight departure time. If you have a multi-city flight itinerary, the departure time is from the last city you leave before arriving at a Hawai‘i airport (e.g. if your travel is from Chicago to Seattle to Kaua’i, the departure time to look at is your flight from Seattle).
  • Once you receive your negative pre-travel test results, you must upload the results to your Safe Travels Hawai‘i account within 72 hours from the final leg of travel. You are also encouraged to have a printed, hard copy of your results upon arrival. This step is crucial, as it will be the only means for airport officials to verify your Safe Travel Hawai‘i information. Failure to follow this step will result in a 10-day quarantine upon arrival.
  • Travelers without a negative test result prior to boarding the final leg of their trip MUST quarantine for 10 days or the length of their stay, whichever is shorter, upon arrival on Kaua’i. Should you arrive at Hanalei Bay Resort with pending test results, you will NOT be able to check-in. Hanalei Bay Resort is NOT a quarantine facility. PLEASE NOTE: Car rentals are unavailable to those with pending test results and alternative arrangements will need to be made for transport.

STEP 3

MANADATORY STATE OF HAWAI’I TRAVEL HEALTH QUESTIONNAIRE

  • You will receive a notice 24 hours prior to your departure time to or between the Hawaiian Islands to complete the Mandatory State of Hawai‘i Travel and Health Form via your Safe Travels Hawai‘i account. The names of each child/children traveling with a registered adult will also need to be included in that adult’s Mandatory State of Hawai‘i Travel Health Questionnaire.
  • Upon completion of the Travel Health Questionnaire, a QR code will be emailed to you. Airport personnel will need the QR code to locate and validate your Safe Travels Hawai‘i information. You are encouraged to have both the electronic QR code as well as a printed, hard copy in hand upon your arrival.

STEP 4

CHECKING-IN AT THE RESORT

  • Upon arrival at the Resort, you will be asked to provide documentation proving that all persons in your party are not subject to quarantine (i.e. your QR CODE from the Safe Travels Account indicating Negative). Once the registration form has been completed and verification that no one in your party is subject to quarantine, you will be checked-in.
  • If you or anyone in your party arrive with positive test results, you will not be able to check-in. If you are concerned your test results might be positive prior to your arrival at the Resort, we encourage you to make alternative reservations as a precaution.
  • In compliance with CDC and State recommendations, we are asking all Owners and Guests to wear facial coverings and maintain social distancing when entering common areas of the Resort. We also encourage you to use the hand sanitizer stations that have been placed throughout the property. Large gatherings in common areas are not permitted. Should you desire more space to entertain family and friends, we are available to recommend local parks in the area.
  • If you experience a delay or disruption during your travels and need to speak to the Front Desk to make arrangements for late check-in, please call (808) 826-6522. Before you travel, please review the Hawai’i State Department of Health’s website for additional guidance by clicking here.

Mahalo for choosing Hanalei Bay Resort as your vacation destination. We look forward to safely welcoming you and hope you enjoy all Kaua’i has to offer.

warning

IMPORTANT: Before you travel, we encourage you to perform a self-assessment COVID-19 health screen. If you or any persons in your travel party are experiencing any flu-like symptoms associated with COVID-19 including fever, chills, cough, shortness of breath, fatigue, muscle ache or pain, sore throat or new loss of taste or smell or if you or anyone in  your travel party have been exposed or in close contact with anyone who has been diagnosed with COVID-19, please follow the recommendations of public health officials and stay home. For additional information concerning COVID-19 or a self-assessment COVID-19 health screening, please refer to Centers for Disease Control and Prevention on their website. We reserve the right to restrict resort access for any persons experiencing or exhibiting any coronavirus or flu-like symptoms.

COVID-19 WARNING:  Our resort is a lodging facility. Please consider that there is an inherent risk of exposure to COVID-19 or other infectious diseases in any place where people are present.  COVID-19 is an extremely contagious disease that can lead to severe illness and in some cases, death.  According to the Centers for Disease Control and Prevention, EVERYONE IS AT RISK of contracting COVID-19.  Older adults and those with underlying medical conditions are especially vulnerable.  Although we have implemented recommended practices to promote the health and safety for all of our timeshare owners, guests and employees, we cannot ensure 100% or be held liable that our premises are free from contagions, whether caused by us or any of our guests or employees.  By voluntarily entering and being present at our resort facilities, you (and each person in your travel party) acknowledge and agree to accept complete and sole responsibility of the inherent risks associated with potential or actual exposure to infectious disease contagions.

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