Memorable Moments

Hanalei Bay Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

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Survey
0.0/5
Oct 14, 2026
Survey • Grand Pacific Resorts
Fantastic staff, beautiful resort. Some damage from hurricane Lowell is evident, but it still is beautiful. The parking situation with Wiki pizza and the happy talk being closed has been awesome. I’m wondering if it’s possible to open the pool bar since they will not be up and running for several months…? Love you guys, Mahalo
Survey
0.0/5
Oct 13, 2026
Survey • Grand Pacific Resorts
All has been great, especially considering all prior distractions (the hurricane). Can’t wait for the Happy Talk to return.
Survey
0.0/5
Oct 13, 2026
Survey • Grand Pacific Resorts
Positive overall. Staff very helpful. Wish restaurant was open up front but understand.
Jeff
Survey
0.0/5
Oct 13, 2026
Survey • Grand Pacific Resorts
Our stay has been great overall! Our family has been coming here for over 25 years, and this place holds a special place in our hearts. We’re sad to see Happy Talk is not open, and wish we would have known ahead of time so we could have planned accordingly for meals. Otherwise, we’re happy to be back and enjoying our stay!
Google
5.0/5
Oct 12, 2026
Google • Grand Pacific Resorts
This is a beautiful resort with fantastic people! The views are amazing. We fell in love with this place.
Grand Pacific Resorts replied on Nov 26, 2024:
Hi John, thank you so much for the positive review and kind comments regarding our staff! Have a great day!
Survey
0.0/5
Oct 12, 2026
Survey • Grand Pacific Resorts
It has been great as always! Love the place and love the people. Been here many times and plan to continue to visit in the future.
Survey
0.0/5
Oct 12, 2026
Survey • Grand Pacific Resorts
Everyone has been so kind! From check in to just passing by on the sidewalks. We also appreciate how gorgeous the resort is, it seems like a lot of work to keep up with but it is absolutely breathtaking! Extra shoutout to Carlos for being extra sweet to us, and the front desk person who was very reassuring while I tried to figure out an issue with my credit card right after checking in! 10/10
Google
4.0/5
Oct 12, 2026
Google • Grand Pacific Resorts
There's a very long walk from parking to condos and not enough golf cart service to accommodate it. We stayed in #9123 which was very tired and worn. No backsplash in kitchen, no working fans in bathrooms. Only really bright lights . A dimmer would be a big improvement. The resort is beautiful but for the money would not stay in this unit again.
Grand Pacific Resorts replied on Oct 12, 2026:
Thank you for your feedback, Jeanne. We're glad you found the resort beautiful, but we sincerely apologize for the long walk from parking and the condition of the unit. Your comments about the kitchen and bathroom amenities are valuable, and we will address these issues to enhance our customer-centric service. We hope to welcome you back for a more enjoyable stay in the future.
Google
3.0/5
Oct 9, 2026
Google • Grand Pacific Resorts
Grand Pacific Resorts replied on Oct 12, 2026:
Hi Mithula, we would like to learn more about your recent experience. If you are willing, please contact us at (877) 344-0688 at your earliest convenience. Thank you, and we look forward to hearing from you.
Survey
0.0/5
Oct 9, 2026
Survey • Grand Pacific Resorts
Very friendly staff. Spacious and comfortable clean rooms with all the amenities . Landscape, gardens, and pool area with BBQ grills are great. Best value for the price 😁
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