Memorable Moments
Hanalei Bay Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.
Dec 12, 2025
Dec 9, 2025
Nothing comes to mind. We were pleasantly surprised by the pizza restaurant where the old Bali Hai restaurant used to be. It was a great sunset dinner for us on our last night at the resort with our kids.
Waking up the views can never be beat. Our kids loved the fast internet, too 🙂
Waking up the views can never be beat. Our kids loved the fast internet, too 🙂
Dec 9, 2025
The property is gorgeous, quiet, clean, laid out perfectly. Love the walk to the beach.
Dec 9, 2025
Open up the pool Bar. That is the only thing I was not happy about. I fly all the way out to Hawaii and stay at a resort with no pool bar is unacceptable. From what I hear it is more of people who are selfish and greedy than there concern for the guests. I am sure there are plenty of other resorts that have pool bars. Other than that little problem this resort is 5 STARS in my opinion. Great time
The beauty of the resort and the people who work there The best!
The beauty of the resort and the people who work there The best!
Dec 8, 2025
Everything mentioned above!
Internet in-room ok, around resort it's terrible. Housekeeping only 1 time in q4 days is totally ridiculous. Scissors in room coukd not even cut 1 piece of paper so dull including all knives in block. Tv selection don't even carry national networks, pool water cold, no pool bar but restraunt, and store dies now. NO REASON WHY ITS NOT BACK OPEN!
Weather!
Internet in-room ok, around resort it's terrible. Housekeeping only 1 time in q4 days is totally ridiculous. Scissors in room coukd not even cut 1 piece of paper so dull including all knives in block. Tv selection don't even carry national networks, pool water cold, no pool bar but restraunt, and store dies now. NO REASON WHY ITS NOT BACK OPEN!
Weather!
Dec 8, 2025
Update the rooms so that every room has AC. Our Master bedroom AC did not work so we had a portable unit which did not allow us to use the Master bedroom private balcony. The other bedroom also did not have a AC unit so the resort did put in a portable AC unit Thanks to Lillian but that also blocked access to the balcony from that bedroom. Dues have gone up tremendously since I bought a 2 bedroom, 2 weeks every odd year. It just seems like in 2025 every room should have AC and access to the balcony instead of portable units that aren't very astetic or pleasing to the eye.
The beautiful grounds and scenery of Kauai and the Aloha spirit of the staff.
The beautiful grounds and scenery of Kauai and the Aloha spirit of the staff.
Dec 8, 2025
Exceptional in every way! Friendliness. Service. Quality. Location. Unmatched!
Dec 8, 2025
Superb! Stellar! Exceptional! Special thanks to George, Leila, and Peter! And Dev who welcomed us upon arrival.
Dec 8, 2025
It's lovely as always. All of the staff are extremely friendly and helpful.
One problem is that the disposal stopped working.
Also we could use a few more kitchen towels and bathroom hand towels.
One problem is that the disposal stopped working.
Also we could use a few more kitchen towels and bathroom hand towels.
Tropical location, amenities, beach access.