Memorable Moments
Hanalei Bay Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.
Oct 9, 2026
Oct 9, 2026
Survey
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Grand Pacific Resorts
Very friendly staff. Spacious and comfortable clean rooms with all the amenities . Landscape, gardens, and pool area with BBQ grills are great. Best value for the price 😁
Oct 8, 2026
Survey
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Grand Pacific Resorts
Everyone has been very kind and helpful. The area is very peaceful and relaxing.
Oct 7, 2026
Survey
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Grand Pacific Resorts
One of the most beautiful places I have ever been
Oct 6, 2026
Survey
•
Grand Pacific Resorts
The setting is gorgeous - along with the views.
However, we arrived with food that needed refrigeration immediately and the fridge (and the freezer) were not working at all. Good news? Your Maintenance staff were here within minutes at 7:30pm on a Saturday night, and he repaired it within an hour. Whew! Food saved. Please give him a bonus for his excellent work.
The microwave works but is leaning away from the wall and we cannot open the door fully - and honestly we are wary of using it because it looks precarious.
Then there are the roaches (large = 1.5 inches long) running around the living-room area.
And small ones in a kitchen drawer and on the counter.
Wr originally booked Guava in April of this year. But due to health issues we had to postpone and got placed in Bougainvillea with a side view of the Bay.
Having said all of that, we are enjoying ourselves - this is our late honeymoon - so we are happy. We are in Unit 2209/10 if someone wants to come and fix the microwave!
However, we arrived with food that needed refrigeration immediately and the fridge (and the freezer) were not working at all. Good news? Your Maintenance staff were here within minutes at 7:30pm on a Saturday night, and he repaired it within an hour. Whew! Food saved. Please give him a bonus for his excellent work.
The microwave works but is leaning away from the wall and we cannot open the door fully - and honestly we are wary of using it because it looks precarious.
Then there are the roaches (large = 1.5 inches long) running around the living-room area.
And small ones in a kitchen drawer and on the counter.
Wr originally booked Guava in April of this year. But due to health issues we had to postpone and got placed in Bougainvillea with a side view of the Bay.
Having said all of that, we are enjoying ourselves - this is our late honeymoon - so we are happy. We are in Unit 2209/10 if someone wants to come and fix the microwave!
Oct 6, 2026
Survey
•
Grand Pacific Resorts
Grounds are immaculate staff is friendly - the Herculean efforts to get resort back in condition after Lowell is appreciated so much! Mahalo!
Oct 6, 2026
Words can’t explain how much we love this resort. Just know you won’t regret it. Everybody is so nice and customer service is phenomenal. Don’t get me started with the views and amenities. Couldn’t ask for a better stay. Shout out to all the workers including the bell boys/ maintenance that saved us a walk back to our room. Much love Kauai thank you for treating us so well and stay strong 💪🏻
Oct 5, 2026
Survey
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Grand Pacific Resorts
Awesome views, clean and quiet unit, and staff very friendly. The property is well maintained.
Oct 5, 2026
Survey
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Grand Pacific Resorts
Everything is amazing!
Oct 5, 2026
Survey
•
Grand Pacific Resorts
Easy check-in, warm welcome. Unit was thoughtfully cooled down when we stepped in, that was so nice. We love the new taller beach chairs! My sister lost her tumbler, but you guys found it and saved it for her. She really appreciated it.
