Memorable Moments

Hanalei Bay Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

Survey
5.0/5
Aug 26, 2025
Survey Grand Pacific Resorts
Update/replace AC units & place one in bedroom 2.
The grounds/pools/service were great!
Google
5.0/5
Aug 26, 2025
Google Grand Pacific Resorts
Paradise! Everything for comfort and joy without being stuffy.
Google
5.0/5
Aug 25, 2025
Google Grand Pacific Resorts
Grrreat experience at Hanalei Bay Resort. Wonderful scenery, grounds, intimacy, and staff. Great staff who makes us feel as part of their ohana.
Grand Pacific Resorts replied on Aug 26, 2024:
Mahalo Andy.
We're glad you enjoyed your vacation!
George K. Costa - General Manager
Google
5.0/5
Aug 25, 2025
Google Grand Pacific Resorts
We can't imagine what's not to like about this beautiful property. The rooms are wonderful, the view is spectacular, the staff is amazing. We love it here!
Grand Pacific Resorts replied on Aug 1, 2024:
Hi Nancy, thank you so much for the positive review and kind comments regarding our staff. We hope you have a great day!
Survey
5.0/5
Aug 25, 2025
Survey Grand Pacific Resorts
I know the Sundry store is planning to add lunch options. That will be great!
There is no place like HBR. Always feel like we are coming home. My favorite thing to do is to sit on our balcony and just absorb the stunning beauty of the mountains and bay.
Survey
5.0/5
Aug 22, 2025
Survey Grand Pacific Resorts
Get pool bar open
Google
4.0/5
Aug 20, 2025
Google Grand Pacific Resorts
The place and location was lovely and much recommended value for money vs 1 Hotel. The only unpleasant experience where at the check out where receptionist was passive aggressive with us; she kept interrupting all my questions with quick answers. She was so passive aggressive that I decided to leave my first google review. Furthermore, my wife went again to ask her name, which she did not agree to give and kept being passive aggressive also with her and drove my wife to tears (wow right? After one of the most beautiful places we have been). We asked a manager to whom we explained the situation which then suggested to use the facilities free of charge for couple of hours. But tbh this check out experience ruined the end of the vacay - passive agro people should not work in a service if they do not know how to talk with people or control their voice tone. Btw I believe the receptionist name was Charlotte.
Google
5.0/5
Aug 20, 2025
Google Grand Pacific Resorts
Survey
4.0/5
Aug 19, 2025
Survey Grand Pacific Resorts
An older man of Asian decent helped us with our bags upon check-in. He was rude. Demanded that we help loading the golf cart. Told him that was his job. Still don't know why I gave him a $10 tip.
The grounds are beautiful.
Survey
5.0/5
Aug 19, 2025
Survey Grand Pacific Resorts
Bring back the one midweek cleaning day to tidy up the room by the hotel staff
I absolutely loved the comfort of the room the beautiful view from the Lanai and the grounds are always Immaculate and beautiful.
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