Memorable Moments

Hanalei Bay Resort is a magical spot on Kauai’s North Shore where the island scenery is complemented by spacious accommodations and attentive service from our award-winning staff. It’s no wonder so many families return to our resort year after year! Here are a few reviews from our guests.

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Survey
0.0/5
May 15, 2026
Survey Grand Pacific Resorts
Great location of the resort itself. Rooms very clean. Our unit has very little view. But it’s quiet like we asked for. So I will take it over the noise of other guests.
Google
5.0/5
May 13, 2026
Google Grand Pacific Resorts
Excellent location and a beautifully maintained resort with two swimming pools and tennis courts. The apartment was exceptionally well equipped, with everything you could possibly need. We also loved the beautiful views of the ocean and the mountains. Good value for money. Approximately 30 minutes by car to the starting point of the Kalalau Trail.
Grand Pacific Resorts replied on May 14, 2026:
Hi Tomas, thank you for your glowing review! We're thrilled that you enjoyed our prime location and all the amenities our resort offers. Our team works hard to ensure our guests have everything they need for an exceptional stay. We hope to welcome you back again soon!
Survey
0.0/5
May 13, 2026
Survey Grand Pacific Resorts
Beautiful- clean - staff is Amazing!!!
Survey
5.0/5
May 12, 2026
Survey Grand Pacific Resorts
Dishwasher in 3301 has had issues the past 2 years during our stay. Bubbles overflowing. Reduced soap to a tablespoon or less. No more bubbles, but all dishes weren't always clean.
Wonderful stayff. Beautiful grounds and view.
Google
5.0/5
May 12, 2026
Google Grand Pacific Resorts
You may not be able to buy a $25 Mai Tai at the pool, but if that doesn't bother you this place is the best. Everyone who works here is extremely friendly. You become part of the Ohana. Then when you see the views you will be blown away. The gardens and grounds are meticulously maintained. You share the beach with the $1,000+ per night One Hanalei Bay.
Grand Pacific Resorts replied on May 14, 2026:
Hi Mark, thank you for the glowing review! We pride ourselves on providing a welcoming and comfortable atmosphere for all our guests. And when it comes to views, we couldn't agree more - they truly are breathtaking. Thank you for being a part of our Ohana!
Survey
5.0/5
May 12, 2026
Survey Grand Pacific Resorts
Everything is wonderful there. Maybe a second exercise bike, but there isn't very much room for that in the gym.
The gardens and the views. The friendly people who work there.
Google
5.0/5
May 11, 2026
Google Grand Pacific Resorts
Happy Talk is a great restaurant. Super customer service and very tasty food.
Grand Pacific Resorts replied on May 14, 2026:
Hi Jill, thank you so much for the kind words! We are thrilled to hear that you enjoyed your experience with us. Our team takes pride in providing excellent customer service and delicious food. We hope to see you again soon!
Survey
1.0/5
May 11, 2026
Survey Grand Pacific Resorts
Resort has nice property in a nice area. Not very satisfactory service in on-site restaurants, and they have closed days. I do know how hard it is to get half descent staff these days so that could be understandable. I also wore one of my few nice shirts on the last night there. I'm pretty certain I must have left it in the closet as it never made it home. I called on the Monday, we checked out Friday, and no one had seen it, and I stopped by and sent a photo of it. Still, it hasn't been seen.
The company paid for it.
Survey
5.0/5
May 11, 2026
Survey Grand Pacific Resorts
Provide service at the Ukele Pool Bar.
The peaceful atmosphere.
Survey
0.0/5
May 11, 2026
Survey Grand Pacific Resorts
Aloha!
Thank you for another great stay.
Mostly fantastic, a few things that could be improved:
- we found 3 cockroaches in the apartment during our stay. The apartment was cleaned after we found the first one.
- would be great to have the room cleaned more often and towels changed during the summer when it’s so humid.
- hoping you install a pool heater one day!
Mahalo!
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