Frequently Asked Questions
Where is Hanalei Bay Resort located?
Hanalei Bay Resort is located at 5380 Honoiki Road in Princeville, on the North Shore of Kauai, Hawaii. The resort is surrounded by the island’s lush tropical scenery, with beautiful ocean and mountain views and convenient access to Princeville’s golf courses, scenic overlooks, beaches, and North Shore attractions.
Princeville is an excellent home base for exploring Kauai, whether you’re interested in relaxing by the pool, visiting Hanalei Bay, enjoying outdoor adventures, or discovering the island’s natural beauty.
How far is Hanalei Bay Resort from Lihue Airport?
Hanalei Bay Resort is 30.1 miles from Lihue Airport (LIH), Kauai’s main commercial airport. The drive is 45–60 minutes under normal traffic conditions, although travel times can vary due to road conditions, weather, and congestion.
For a comfortable arrival, allow additional time for baggage claim, picking up a rental car, and stopping for groceries or other essentials.
How do I get to Hanalei Bay Resort from Lihue Airport?
From Lihue Airport, follow these general driving directions:
For the most accurate route, use GPS navigation and check current road conditions before departing.
Get Directions: Directions to Hanalei Bay Resort
Do I need a rental car to stay at Hanalei Bay Resort?
Yes, a rental car is recommended if you want to explore Kauai beyond the resort. Many popular North Shore attractions, beaches, restaurants, grocery stores, and outdoor activities are spread throughout the island.
A car makes it easier to visit Hanalei, Kilauea, Anini Beach, and other destinations at your own pace. If you’re planning to spend most of your time enjoying the resort may have less need for a vehicle, but transportation is useful for airport transfers and off-property activities.
What is the address of Hanalei Bay Resort?
Hanalei Bay Resort is located at:
5380 Honoiki Road Princeville, HI 96722 Kauai, Hawaii
What time is Hanalei Bay Resort’s front office open?
Hanalei Bay Resort’s front office is open 24 hours a day.
Does Hanalei Bay Resort offer concierge services?
Yes. Hanalei Bay Resort offers concierge services to help you plan your Kauai vacation. The concierge team can assist with recommendations and arrangements for dining, golf, excursions, and other activities.
Learn more about concierge services .
What types of accommodations are available at Hanalei Bay Resort?
Hanalei Bay Resort offers one-bedroom and two-bedroom accommodations designed for guests seeking a comfortable Kauai vacation. These suites provide space to relax, enjoy the resort’s tropical setting, and prepare meals during your stay.
For specific layouts, sleeping arrangements, amenities, and availability, visit the accommodations page or contact a Vacation Specialist.
Do all units at Hanalei Bay Resort have a kitchen?
Yes. Hanalei Bay Resort’s one-bedroom and two-bedroom units come equipped with kitchen amenities, including:
These features make it convenient to prepare breakfast, snacks, and meals during your vacation, which can be especially helpful for families and guests planning longer stays.
Please note: Privately owned rental units may vary in their kitchen setup and available amenities. Confirm the specific kitchen features of your accommodation before booking if you plan to cook regularly.
How do I book a room at Hanalei Bay Resort?
You can book a stay at Hanalei Bay Resort online or by phone.
Book online: Visit hanaleibayresort.com and select “Check Availability,” or visit the booking engine.
Book by phone: Call (877) 344-0688 to speak with a Vacation Specialist. The team is available Monday through Saturday, from 8:00am to 5:00pm Pacific.
What is the check-in time at Hanalei Bay Resort?
Check-in at Hanalei Bay Resort begins at 4:00pm. Early check-in is subject to availability and is not guaranteed.
What is the check-out time at Hanalei Bay Resort?
Check-out at Hanalei Bay Resort is by 10:00am.
Is Hanalei Bay Resort pet friendly?
No, Hanalei Bay Resort does not allow pets. Only qualified service animals are permitted on the property.
If you are traveling with service animals you should contact the resort in advance to confirm any applicable requirements and accommodations.
What accessibility features do Hanalei Bay Resort offer?
Hanalei Bay Resort offers accessibility features intended to support guests with mobility needs, including:
Please note that we’re unable to guarantee a specific ADA unit for your stay. We also want you to know that many of our rooms require the use of stairs to access.
For the complete list of accessibility features, visit the resort’s accessibility page or contact the resort directly to discuss your needs before booking.
View accessibility information
Does Hanalei Bay Resort offer Wi-Fi?
Yes. Hanalei Bay Resort offers complimentary Wi-Fi throughout the resort.
Does Hanalei Bay Resort have tennis courts?
Yes. Hanalei Bay Resort has 2 hard and 4 astroturf tennis courts.
Can guests play tennis at Hanalei Bay Resort?
Yes. Hanalei Bay Resort offers a variety of tennis programs including:
If you’re planning a dedicated tennis vacation, ask about court availability before booking and let the resort know your preferred playing times.
Does Hanalei Bay Resort offer tennis lessons or tennis instruction?
Yes. Tennis lessons are available at Hanalei Bay Resort. Our onsite Racquet Sports Professional, Mary Hannsz, offers private lessons, clinics, mixers, tournaments, junior classes and more, year-round. For inquiries, please call 808-821-8225.
Can I rent tennis rackets and equipment at Hanalei Bay Resort?
Yes. Tennis rackets are available to rent. All rackets are $20 for 48 hours. You may borrow a sleeve of used tennis balls at no extra charge or purchase a new can of Wilson US Open balls. You are also welcome to bring your own equipment.
Is Hanalei Bay Resort a good choice for a tennis vacation?
Yes. Hanalei Bay Resort is ranked as one of the top 10 tennis resorts in the world by Tennis Resorts Online.
Can children play tennis at Hanalei Bay Resort?
Yes. Hanalei Bay Resort offers junior tennis programs for young players, providing opportunities for children to learn, practice, and enjoy the game in a fun resort setting.
Does Hanalei Bay Resort have pickleball courts?
Yes. Hanalei Bay Resort has 6 pickleball courts.
How do I learn more about tennis at Hanalei Bay Resort?
Call (808) 821-8225 or click here to learn more about our racquet program.
Yes. Hanalei Bay Resort offers accommodations and a tropical setting that can be well suited to family vacations. One-bedroom and two-bedroom units provide space for families to relax, and kitchen-equipped suites make it easier to prepare meals and snacks during your stay.
Families can enjoy time at the resort and plan excursions to nearby beaches, Hanalei Bay, scenic viewpoints, and other North Shore attractions.
What family-friendly amenities are available at Hanalei Bay Resort?
Family-friendly features to highlight include:
Does Hanalei Bay Resort have a swimming pool?
Yes. Hanalei Bay Resort features outdoor swimming pools and a spa, both with accessible chair lifts.
Does Hanalei Bay Resort have a hot tub or spa?
Yes. Hanalei Bay Resort offers an outdoor spa.
What can families do at Hanalei Bay Resort?
Families can enjoy a combination of resort relaxation and North Shore adventures. Depending on their interests, families can spend time at the pools, play tennis, prepare meals in their suite, or plan day trips to beaches, Hanalei Bay, and nearby attractions.
The concierge can help families choose activities that fit their schedule, ages, and interests.
What are the best things to do on Kauai with kids?
Kauai offers a variety of family-friendly activities, including:
Always check current conditions and follow lifeguard and local safety guidance, especially when visiting beaches and ocean areas.
Are there family-friendly beaches near Hanalei Bay Resort?
Yes. The North Shore of Kauai has several beaches that families may enjoy, depending on ocean conditions, weather, and the ages of the children.
Popular options to research include Hanalei Bay, Anini Beach, and other nearby beaches. Beach conditions can change significantly by season, so families should choose locations appropriate for the day’s conditions and their swimming experience.
Is Hanalei Bay Resort on the beach?
Hanalei Bay Resort is in Princeville on Kauai’s North Shore. The resort offers access to beautiful tropical surroundings and nearby beaches, but guests should not assume that the resort is directly on a public beach or that every accommodation has direct beach access.
The resort’s concierge can help guests plan beach visits and recommend options based on weather, ocean conditions, and the type of experience they’re looking for.
How far is Hanalei Bay from Hanalei Bay Resort?
Hanalei Bay is 5 miles from Hanalei Bay Resort, or a 15–20-minute drive, depending on traffic and your destination along the bay. You can enjoy scenic views of Hanalei Bay from the resort and easily drive into Hanalei for beach activities, dining, shopping, and exploring the North Shore.
What is there to do at Hanalei Bay?
Hanalei Bay is one of Kauai’s most celebrated destinations, known for its beautiful crescent-shaped shoreline, mountain views, and laid-back North Shore atmosphere.
Popular activities include:
Ocean conditions can change quickly, particularly during winter. Always check conditions and use caution around the water.
What are the best things to do near Hanalei Bay Resort?
You can explore a variety of North Shore attractions, including:
Can I go snorkeling near Hanalei Bay Resort?
Kauai offers snorkeling opportunities in various locations, but conditions and visibility vary by season and weather. You should ask the concierge for recommendations on suitable snorkeling locations, equipment rentals, and guided tours.
For families and beginners, choosing a location with favorable conditions and appropriate supervision is especially important.
Is Hanalei Bay Resort a good base for exploring Kauai?
Yes. Hanalei Bay Resort is a convenient base for exploring the North Shore and planning day trips around Kauai. Many popular activities can be reached within a two-hour drive from Princeville, depending on traffic. A rental car is recommended if you want to explore beyond the immediate area.
Explore things to do on Kauai .
Does Hanalei Bay Resort have dining on property?
Yes. Happy Talk Lounge is located on property at Hanalei Bay Resort and offers casual island-inspired food, drinks, and live music in a relaxed, open-air setting. The restaurant features beautiful views of Hanalei Bay and Mount Makana and is family friendly.
The resort also has Positive Coffee, an on-site coffee shop and grab-and-go offering coffee, breakfast wraps, pastries, smoothies, and sundry items.
Please contact the resort to confirm current hours.
Can I prepare meals in my suite?
Yes. Hanalei Bay Resort’s one-bedroom and two-bedroom units include kitchen amenities that make it convenient to prepare meals during your stay.
You can use the full-size refrigerator, oven range, dishwasher, microwave, coffee maker, toaster, and other kitchen essentials to prepare breakfast, lunch, dinner, and snacks.
Privately owned rental units may vary, so confirm the kitchen setup for your specific accommodation.
Where is the nearest grocery store to Hanalei Bay Resort?
The closest grocery store listed in the supplied resort information is Foodland Princeville, located 2.4 miles away.
Foodland Princeville 5-4280 Kuhio Hwy Princeville, HI 96722 Phone: (808) 826-9880
What are the best restaurants near Hanalei Bay Resort?
Some options include:
Are there family-friendly restaurants near Hanalei Bay Resort?
Yes. Families have several casual dining options nearby, including pizza, burgers, barbecue, Hawaiian-style plate lunches, and restaurants with kid-friendly menus. Hanalei’s casual restaurants make it easy to find something for everyone after a day at the beach or exploring the North Shore.
Can the concierge help with restaurant reservations?
Yes. Hanalei Bay Resort’s concierge can assist guests with dining recommendations and reservations. Contact the concierge before or during your stay for help selecting restaurants that match your preferences and schedule.
Learn more about concierge services .
Does Hanalei Bay Resort offer parking?
Yes. Hanalei Bay Resort offers complimentary valet parking for owners and guests daily from 3:00pm to 10:00pm. Valet service provides a convenient arrival experience, with the team also assisting with luggage.
Is there accessible parking at Hanalei Bay Resort?
Yes. Accessible parking is available adjacent to the main entrance at Hanalei Bay Resort. The resort also offers other accessibility features, including an accessible main entrance, accessible public restroom, and accessible outdoor pools and spa with chair lifts.
Do I need a car when staying at Hanalei Bay Resort?
A rental car is recommended if you plan to explore Kauai. Attractions, beaches, restaurants, and shopping are spread throughout the island, and a car provides greater flexibility.
Where is the nearest pharmacy to Hanalei Bay Resort?
The closest pharmacy listed in the supplied resort information is Northshore Pharmacy, located 7.2 miles away.
Northshore Pharmacy 2460 Oka St Kilauea, HI 96754 Phone: (808) 828-1844
What services can the concierge help with?
Hanalei Bay Resort’s concierge can help guests plan and arrange activities throughout Kauai. Services may include recommendations and assistance with:
Is Hanalei Bay Resort close to shopping?
Yes. Hanalei Bay Resort is located near the shopping and dining areas of Princeville and Hanalei. Guests can explore local boutiques, shops, cafés, and other businesses in the surrounding North Shore communities.
For everyday groceries and essentials, Foodland Princeville is 2.4 miles from the resort.
Does Hanalei Bay Resort allow photoshoots?
Yes. A $150 site fee and insurance requirements apply for photoshoot access within the resort. If you’re interested in booking a photoshoot, please submit an inquiry form.
Learn more about photoshoots .
Is Hanalei Bay Resort a good destination for a romantic getaway?
Yes. Hanalei Bay Resort offers a tropical North Shore setting, ocean and mountain views, and access to Kauai’s scenic attractions. Couples can enjoy time together at the resort, explore Hanalei Bay, dine at nearby restaurants, and plan romantic excursions.
Hanalei Bay Resort took first place in Hawaii Magazine’s Readers’ Choice Best of Hawaii 2026 awards, receiving top titles for Best Hotel or Resort for Romance, Best Value Hotel or Resort, and Best Vacation Timeshare.
For a romantic vacation, you may want to ask about accommodations, dining recommendations, sunset experiences, and available activities.
Have a question that isn’t answered here? Our front desk team is available at (808) 826-6522, or you can reach our reservations team at (877) 344-0688, Monday through Saturday, 8:00 AM to 5:00 PM Pacific.