Aloha Owners & Guests,

Mahalo for choosing Hanalei Bay Resort as your home-away-from-home and vacation destination! In our constant efforts to beautify and improve the Resort, we want to inform you of some of our current and upcoming projects.

Common Area (AOAO) Projects & Improvements

• Upcoming construction project: Work at the Bougainvillea (2000) Building is scheduled to begin on Monday, September 28, 2026, and is expected to wrap up by year-end. Construction will take place Monday through Friday, from 9:00am to 5:00pm, with no work on observed holidays. Please be aware that some noise—including equipment, sawing, and hammering—is unavoidable during this time. While stairwell repairs are underway, we’ll have temporary stairs in place so that Owners and Guests can continue to move through the building safely and comfortably throughout the project. We appreciate your patience and understanding as we work to make these important improvements.

• Cable service will be discontinued at the resort effective December 31, 2025. After the New Year, all Guests can access content by utilizing our new Smart TVs (VOA units only) and logging into the streaming services they already subscribe to. We encourage anyone with a reservation to bring their User ID and password information with them to allow for an easier login to applications upon arrival. The Smart TVs are equipped with Samsung TV Plus app that provides access to local news channels at no cost, however does NOT include major networks such as CBS, CNN, ESPN, FOX, or NBC. The resort does not provide access to additional paid streaming services such as Netflix, Prime, HBO, Hulu, etc. Owners and Guests must use their own personal accounts for any streaming services they wish to access.

• Water Shut-Off Valve

• Sidewalk & Walkway Repairs

• Lanai Railing Improvements

• Transformer Replacement

Timeshare (VOA) Interior Projects & Improvements

• Interior Painting (Owner & Guest Reservations are not impacted)

• Artwork Refresh

• Soft Goods Replacement

• Mirror Closet Door Replacement

• Appliance Replacement, as needed

The AOAO & VOA Boards have worked diligently with Management in the planning of these projects to minimize any inconvenience to Owners and Guests. While renovations should not adversely affect you, there may be some construction related noise associated with common area improvements. As with all repair and renovation projects, it is our goal to adhere to the aforementioned schedules; however, they are subject to change.

Mahalo for your understanding and cooperation.

Mahalo Nui Loa,
Resort Management